Contact information
At Movqi, we are dedicated to helping you declutter your space with style. Whether you have questions about installing your floating bedside shelf, need help tracking your shipment within the US, or just want to share a photo of your new bedroom setup, we're here to help!
Get In Touch
We strive to respond to all inquiries within 24 hours during business days.
1. Email Us For the fastest response regarding orders, returns, or product details: 📧 support@movqi.shop
2. Call Us If you prefer to speak with our support team: 📞 +1 385-420-6832 (Mon-Fri, 9:00 AM - 5:00 PM CST)
3. Mailing Address Returns should be sent to our Texas warehouse (please email us for approval first): 📍 15800 Highway 3 Apt 1215 Webster, TX 77598 USA
Customer Service Hours
Our operations are based in Webster, Texas.
- Business Hours: Monday - Friday: 9:00 AM - 5:00 PM (Central Standard Time)
- Saturday - Sunday: Closed
Frequently Asked Questions
Before you send a message, you might find your answer here:
- Shipping: We ship domestically across the United States. Standard delivery typically takes 7-13 business days.
- Installation: Do I need a drill to install the floating shelf? Yes, for the most secure hold, we recommend mounting it to the wall using the provided hardware. Please check the instruction manual included in your package.
- Weight Capacity: How much weight can the shelf hold? Our shelves are designed for bedside essentials like phones, glasses, and books. Please refer to the specific product page for weight limits.